Thank you for choosing HHLA as your destination for shopping, great food, and entertainment. It is our desire to provide you with a safe and enjoyable experience. We ask all of our guests to conduct themselves in a respectful way in accordance with the code of conduct and all laws and local ordinances.
The Center is private property and this Code of Conduct applies to all persons at the Center. Anyone violating these rules will be asked to leave. Repeated violations will result in referral of the matter to law enforcement, possible detention, arrest and all other available remedies.
This Code of Conduct is not intended to address organized First Amendment expressive activity at the Center. All such activity is governed by the Center’s Rules for Non-Commercial Use of Common Areas (“Rules”), which can be obtained from the Management Office. This includes all solicitation of fund moneys, contributions, or donations, and the dissemination of written material of any kind. All such activities must be approved by Management under the procedures set forth in the Rules.
No unaccompanied minors are permitted in any of the Center’s common areas after 7:00pm as described in the Center’s Minor Supervision Policy, which is posted at the Center and can be obtained from the Management Office. Individuals of school age are expected to attend school during the time when school is in session. Local curfew rules will be enforced.
No person shall engage in any behavior that is threatening, disruptive or dangerous. Yelling, screaming, sound amplification devices, radios, music players, or any disturbance to the peace of the Center is prohibited.
Loitering of any kind is prohibited, individually or in groups. Congregating in groups resulting in disturbance of the peaceful enjoyment of the Center, interrupting pedestrians or vehicle traffic, or obstruction of entryways, entrances, or exits of the Center or any of its stores is prohibited.
All persons at the Center must be clothed. Clothing with offensive statements that would violate this Code if spoken is also prohibited. No person may wear clothing with a tendency to incite violent, including clothing promoting or associated with gang activity or other criminal activity.
Possession of any weapons of any kind is forbidden.
Smoking is not permitted at the Center.
Physically or verbally threatening any patrons, employees or tenants is prohibited. No speech with a tendency to incite others, or designed or intended to incite violence is permitted.
Obscene or sexually suggestive language or conduct is prohibited, including threatening, suggestive or harassing behavior. Use of racial, religious or ethnic slurs is also prohibited.
No wheeled transportation of any kind may be used at the Center, with the exception of devices necessary for the assistance of the mobility impaired.
Seating is permitted on benches, chairs and other areas specifically designed for seating. Moving, standing or playing on the seating or benches throughout the Center is prohibited.
No animals are permitted, except trained service animals with disabled patrons requiring their service. Service animals in training may also be permitted with their trainers.
Center property, or the personal property of any patron or employee of the Center, is not to be defaced damaged or destroyed.
Littering is prohibited. Rummaging through any trash cans is also prohibited.
Consumption of alcoholic beverages at the Center is permitted only in approved areas.
Photographing or taping any person at the Center with their consent is prohibited. All photography of taping for any commercial purpose must be approved by management. Any recording activity that is disruptive or other side violates this Code of Conduct or Rules is also prohibited.
All activity, speech, or behavior prohibited by Federal, State, or local law is prohibited.
HHLA reserves the right to modify this Code of Conduct at any time.
If you have any questions, or wish to request a copy of the current Code of Conduct, please contact Management.
HHLA Minor Supervision Policy
HHLA requires minor guests under the age of 18 to be accompanied by a parent or guardian over the age of 21 after 7:00 p.m. every day. Unescorted minors will be asked to leave the property unless joined by a parent or guardian over the age of 21. The Center will designate a pick-up area where unescorted minors can be met by their supervising adults prior to leaving the property.
Proof of age me be required when necessary to determine compliance with this policy. If proof of age cannot be provided such persons will be asked to leave the property.
The parent or guardian supervising a minor must be in visual contact with the minor at all times while at the Center.
Minors employed at the Center away be in the common areas with out supervision. Proof of work status is required upon request and such employees must go directly to and from their place of employment at the commencement and conclusion of their work shift or any specified meal breaks.
Minors may patronize establishments with extended operating hours by preceding directly to and from such businesses. This permission is subject to any separate policies that may be imposed by those businesses.
Parents or guardians supervising minors under this policy are equally responsible for the acts of the minors they are supervising. If an escorted minor is asked to leave the Center for any reason, the adult supervisor will also be asked to leave.
Anyone in violation of this Minor Supervision Policy or the Code of Conduct will be requested to leave the property. Should any person fail to leave the property when requested by Center security, the matter will re referred to law enforcement, and such person will be subject to possible detention, arrest and prosecution for trespassing.
Become an HHLA Insider
Subscribe to our email newsletter and stay up to date on exclusive invites, new openings, and special experiences at HHLA.